About This Report

Background Information about This Report

This is the first Corporate Social Responsibility Report disclosing Sberbank’s economic, social and environmental performance in accordance with the Sustainability Reporting Guidelines of the Global Reporting Initiative (GRI) and the GRI Financial Services Sector Supplement.

The reporting period is the year ending December 31, 2010. To ensure comprehensive coverage of certain material issues, some sections of this Report contain information from previous periods.

This Report does not constitute or form part or all of, and should not be construed as, any offer of, or any invitation to sell or issue, or any solicitation of any offer to purchase, subscribe for, underwrite or otherwise acquire, or a recommendation regarding, any shares or other securities representing shares in, or any other securities of the Bank, or any member of the Bank’s group, nor shall it or any part of it nor the fact of its presentation or distribution form the basis of, or be relied on in connection with, any contract or any commitment whatsoever or any investment decision.

The information in this Repor t may include forward-looking statements. Forward-looking statements include all matters that are not historical facts, statements regarding the Bank’s intentions, beliefs or current expectations concerning, among other things, the Bank’s results of operations, financial condition, liquidity, prospects, growth, strategies and the industry in which the Bank operates. By their nature, forward-looking statements involve risks and uncertainties, because they relate to events and depend on circumstances that may or may not occur in the future. The Bank cautions you that forward-looking statements are not guarantees of future performance and that its actual results of operations, financial condition and liquidity and the development of the industry in which the Bank operates may differ materially from those made in or suggested by the forward-looking statements contained in this report. In addition, even if the Bank’s results of operations, financial condition and liquidity and the development of the industry in which the Bank operates are consistent with forward-looking statements contained in this report, those results or developments may not be indicative of results or developments in future periods.

The information and opinions contained in this Report are provided as at the date of this Report and are subject to change without notice.

Report Boundary and Content

This Report covers a broad range of topics related to the Bank’s CSR performance. The following processes were used to identify topics to be covered by this Report:

  • An analysis of the Bank’s CSR activities according to the core subjects of social responsibility defined by ISO 26000;
  • Interviews and a survey of Bank managers;
  • An analysis of the content of non-financial reports released by comparable banks;
  • An analysis of the Russian business media.

The issues identified as a result of these processes were reviewed by the Bank’s management to evaluate their relevance in the context of the Bank’s strategy and the information needs of target stakeholder groups. The relevant issues were included in the Vision of the CSR Report, which was used as guidance in preparing this Report (in addition to the GRI Guidelines).

This report is intended to meet the information needs of a broad audience, which includes the Bank’s retail and corporate customers, employees, business partners and government authorities.

The qualitative information contained in this Report applies to the Bank’s operations within the Russian Federation (at the Central Head Office and all regional banks), since it is there that most of the customers and employees are based. When possible, data and information are consolidated and include information on subsidiaries located in Belarus, Kazakhstan and Ukraine.

GRI Application Level

This report has been prepared in accordance with the requirements of GRI Application Level C (see the GRI Content Index).

Contact Details

Please send your comments and suggestions regarding this Report to csr@sberbank.ru or ir@sberbank.ru.


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